Privacy Policy

Last updated: 11 March 2026

ChatGup is operated by Purple Dot Digital Limited, a company registered in England and Wales with Company Number 07699951 and VAT Number GB 117 6304 32.

Your privacy is extremely important to us. This Privacy Policy explains what information we collect, how we use it, how it is stored, and what rights you have regarding your data when using the ChatGup website and services.

1. Information We Collect

We collect only the information necessary to operate the ChatGup service.

Account Information

• Name or username
• Email address
• Password (stored securely and encrypted)
• Account preferences

Communication Data

When you use ChatGup to communicate with other users, the content of messages may be stored on our systems in order to deliver the service and maintain conversation history.

Technical Information

We may automatically collect certain technical information when you access the website, including:

• IP address
• Device type
• Browser type
• Operating system
• Login timestamps

This information is used strictly for security, fraud prevention, and system reliability.

2. Information We Do NOT Collect

ChatGup does not use invasive tracking technologies.

• We do not use Google Analytics
• We do not sell user data
• We do not track users across third-party websites
• We do not build advertising profiles

3. How We Use Your Information

Your data is used only to operate and improve the ChatGup service.

• Create and manage your account
• Enable conversations between users
• Maintain security and prevent abuse
• Respond to support requests
• Maintain system logs and reliability

We do not use your data for advertising targeting.

4. Cookies

ChatGup uses only essential cookies required for the functioning of the website.

These cookies may include:

• Session cookies to maintain login state
• Security cookies to prevent fraud or abuse
• Preference cookies for user settings

These cookies are necessary for the service to operate and cannot be disabled without affecting functionality.

5. Data Storage and Security

We implement appropriate technical and organisational security measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

These measures include:

• Encrypted password storage
• Secure servers and infrastructure
• Access control to internal systems
• Security monitoring and logging

While we take strong precautions, no online system can guarantee absolute security.

6. Data Sharing

We do not sell, rent, or trade your personal data.

We may disclose limited information only when required to:

• Comply with legal obligations
• Respond to lawful requests from authorities
• Protect the rights, safety, or security of users
• Prevent fraud, abuse, or illegal activity

7. Data Retention

We retain user data only for as long as necessary to provide the service.

Account information may remain stored until the account is deleted. Certain logs may be retained for security, legal compliance, and fraud prevention purposes.

8. Your Rights

Under applicable data protection laws including the UK GDPR, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to certain data processing activities
• Request data portability where applicable

Requests regarding your personal data may be submitted through our contact page.

9. Children’s Privacy

ChatGup is intended only for individuals aged 18 or older. We do not knowingly collect personal data from minors.

If we become aware that a minor has provided personal information, we will remove such information promptly.

10. International Users

If you access ChatGup from outside the United Kingdom, your information may be processed and stored in the UK or other jurisdictions where our infrastructure operates.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to the service or legal requirements.

Updated versions will be posted on this page with a revised "Last updated" date.

12. Contact

If you have questions regarding this Privacy Policy or your data, you may contact us.